Privacy Statement: Updated November 11, 2021
This policy describes how Feinberg & Waller, APC (“Feinberg & Waller,” “we,” or “us”) uses information it collects on its website or any other affiliated websites where this policy is posted. This policy also applies to any informational or marketing emails you receive from us and the interactions between our clients and us or potential clients.
Categories and Types of Personal Information We Collect
The information we obtain from your visits to our website falls into two categories. First is the personal information that you provide to us. The second category is technical information that is generated because of your visit.
Personally Supplied Information
When you visit our website, you can fill out a “contact form.” We will collect the information you voluntarily provide to us, such as your name, email address, telephone number, or other contact information. Additionally, if chat is available through this site, you may be asked to provide information if you choose to participate in an online chat.
Please do not submit any confidential or sensitive information, for example, your social security number, driver’s license, credit card, bank account, or other financial information (collectively referred to as sensitive information). Submission of sensitive information is done at your own risk, we will not be liable to you or responsible for any consequences of your submission.
We use your personal information in the following ways:
- Transactional Purposes: We use your contact information to provide all requested legal services to our clients, respond to requests for information, and communicate with you about any open or pending matters and cases.
- Security and Fraud Prevention: We use your personal information to protect our website, our firm, and others to prevent fraud or other misconduct.
- Legal Purposes: We use your personal information to comply with our legal obligations, including reporting requirements, and to defend our firm in and protect our firm, property, and others through legal proceedings.
Additionally, when making payments through our website for purposes including, but not limited to, consultation, services rendered, and/or replenishment of trust account balance, the following information may also be collected: Credit/debit card information, billing name, and address verification.
Web Server Logs
When you visit our website, we may automatically capture information about your visit. This information is maintained through our website servers to record activities taking place on our website. Examples of the information we may collect include:
- Your unique Internet protocol address;
- The name of your Internet service provider;
- The geolocation from which you access our website;
- The kind of browser or computer used to access our website;
- The number of links clicked within the site;
- The date and time of your visit;
- The web page from which you arrived to our site;
- The pages viewed on the site;
- Specific searches/queries that conducted via our website.
We use web server information such as geolocation data to analyze preferences, trends, and statistics, improve our website, provide greater functionality on our website, to help diagnose any technical or service problems related to our website, and to protect the website and its content from inappropriate use.
Cookies allow us to save any settings and preferences you set on our website so that you do not have to re-enter those settings or preferences each time you visit. Cookies also allow us to review the performance of our website by giving indicators of pages visited, frequency of visits, and other information, such as whether a user views the website via a mobile phone or a laptop/desktop computer.
When Information can be Shared with Third Parties
We may confidentially share information with service providers who do things on our behalf. We may share information with a service provider who provides technological services or other assistance such as hosting our blogs, sending emails, managing document review, or maintaining call records.
We share information in compliance with our duties under the law. This can include cooperation with government agencies, if and/or when we determine it is appropriate, obtaining legal remedies, limiting potential damages, or protecting the rights or property of yourself, our employees, or another.
If You Reside in the EU
We will use the information we collect about you to pursue the following purposes, which are necessary to provide you with the services you have requested or that we consider in our legitimate interests:
- To begin an attorney-client relationship with you;
- To send you transaction-related emails;
- To handle any requests, you make such as resolving a problem, answering a question, and managing any feedback or review provided to us;
- To develop our services and the website;
- To offer a better experience to you when using our services;
- To help us diagnose any technical and service problems related to the website and administer the website.
Based on voluntary consent, we also will use your browsing data to enhance your user experience, and we may provide you with relevant information and promotional materials.
To comply with any potential legal obligations, we may also use your personal information to prevent or detect illegal uses or any other harmful activity.
Within the scope permitted by the applicable data protection laws, you may:
- Access or modify your personal information;
- Object to the processing of your personal information
- Request that your personal information be deleted if it is no longer necessary to pursue the objectives related to its processing;
- Stop receiving our marketing communications;
- Withdraw any consent that you have previously provided to allow us to use your personal information.
If you wish to exercise any of your rights under the applicable data protection laws, please contact us at email@example.com. While we encourage you to contact us to find a solution for any of your concerns, you have the right to initiate a complaint with your data protection authority as an EU resident.
Information Storage in the United States
We store the information that we collect in the United States. If you are accessing our website from outside of the United States, the information that you submit will be sent to the United States, and by providing the information, you consent to any such transfer. Residents of the EU will have any personal information sent to the United States transferred within the parameters and requirements established by EU data protection laws.
While we reserve the right to transfer information in any manner that conforms with the law, Feinberg & Waller will use model contractual clauses approved by the European Commission when engaged with EU residents. By agreeing to transfer information to Feinberg & Waller, you understand that the United States may not provide the same levels of data protection as the laws within your country of residence.
Standard Security Measures
Therefore, we encourage you to exercise caution whenever you use websites or share information.
We keep your information for the least amount of time that is necessary pursuant to our relationship with you, in accordance with applicable law. We will not collect any more personal information about you than is necessary to fulfill our obligations to you.
Information and Children
This website is not directed towards children under the age of 13, nor is it directed to those under the age of 16 located outside of the United States. Feinberg & Waller does not knowingly collect information from children. If we obtain actual knowledge that we have collected the personal information of someone under the ages listed above, we will delete it. Please contact us at firstname.lastname@example.org to inform us if you believe that we have inadvertently collected information of this nature.
California Customer Privacy Rights
California residents have privacy rights under the California Consumer Privacy Act (“CCPA rights”). Please note that Feinberg & Waller is a law firm; we maintain legal obligations of confidentiality, privilege, and record maintenance. Because of those obligations, we will only fulfill requests related to marketing lists, our website, blog, or billing information.
You have the right to request any personal information that we have collected, used, disclosed, or sold about you in the preceding 12 months. You can also request specific pieces of personal information that we have collected about you. To request this information, please send an email to email@example.com with “California Request to Know Information” as the subject header of your email.
You can request that we delete your personal information. Certain exceptions to deletion of your personal information may apply such as completing a transaction where your personal information was provided, to detect data security breaches, or through the internal use of your personal information in a manner that complies with the confines of the law, and in a manner that aligns with the purposes in which you provided the information. A record of your CCPA rights request(s) will also be maintained.
If you would like to exercise your CCPA deletion rights, please send an email to firstname.lastname@example.org. Please provide us with your name, email address, and phone number, or we will be unable to process your request. Further, to verify your identity, we will match the information you provide within the email to the information we have in our systems.
Sale of Personal Information
Feinberg & Waller, APC does not and will not sell (as defined in the CCPA) any of your personal information.
Feinberg & Waller will not discriminate against any party for exercising its CCPA rights. Anyone who chooses to exercise their CCPA rights will receive the same level and quality of service that an individual who chose not to exercise their CCPA rights would receive.